Welcome to Exodus Integrity Services, Inc. ("EIS," "We," "Us," "Our"). This document outlines our Privacy Policy and SMS Terms and Conditions, governing your participation in our SMS messaging program and how we collect, use, and protect your personal information. By opting in to or participating in our SMS program, or by interacting with our services, you accept and agree to the terms and practices described in this combined document.

Privacy Policy

This Privacy Policy. This Privacy Policy describes Exodus Integrity Services, Inc. (EIS) current policies and practices regarding personal data collected by EIS through its website, Gotoeis.com, and through our SMS messaging program. This Privacy Policy is independent from EIS’s offline personal data collection practices. The term “personal data” refers to personally identifiable information about you, such as your name, birth date, e-mail address, phone number, mailing address, and any other information that is identified with you personally.

  1. Notification of Changes to This Policy. EIS is continually improving and adding new functionality and features to its websites and improving and adding to our existing products, services, and programs. Because of these ongoing changes, changes in the law, and the changing nature of technology, EIS’s data practices will change from time to time. If and when our data practices change, EIS will post the changes on our websites to notify you of the changes. We encourage you to check this page frequently. This policy was last updated on January 13, 2020.

  2. Personal Data Collected. Through Gotoeis.com and SMS Program Other than cookies, as described below, the only personal data EIS currently collects through its websites and SMS program is the information you voluntarily give us when you use our sites or opt in to our SMS program. For example:

    • Website Interactions: You may use our site to contact EIS with questions and comments. When you fill out a form on our websites, you may provide your name and other contact information, including your company’s name, your e-mail address, phone number, and your mailing address or the mailing address of your company or other personal information. If you do not wish to fill out all of the information on the form, you are not required to do so. Most of our registration forms require only your name and e-mail address. When you submit information to us through Gotoeis.com, you will receive a confirmation e-mail if you enter a valid e-mail address.

    • SMS Program: When you opt in to our SMS program, you provide your phone number and consent to receive text messages. We may also collect additional information you provide through SMS interactions, such as responses to messages or inquiries.

  3. Use of Personal Data Collected. Through Gotoeis.com and our SMS Program, EIS uses the personal data information you provide to answer your question or resolve your problem. EIS and our affiliates also use this information to help us improve the content and functionality of our websites and SMS program, to better understand our customers and markets, and to improve our products and services. EIS and our affiliates may use this information to contact you in the future to tell you about products or services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to “opt-out” of receiving future communications. Similarly, we may provide “subscription” e-mail services, either directly or through affiliates, which enable you to receive current news about EIS products or related services. For all such services, we will provide an opportunity to “opt-out” of, or cancel, the subscription.

  4. Anonymous Data Collected. In addition to the information you provide when you use our websites, EIS uses technology to collect anonymous information about the use of our websites. For example, we use technology to track how many visitors access our websites, the date and time of their visit, the length of their stay, and which pages they view. We also use technology to determine which web browsers our visitors use and the address from which they accessed our sites (for example, if they connected to the EIS website by clicking on one of our banner ads). This technology does not identify you personally. It simply enables us to compile statistics about our visitors and their use of our sites. EIS and our affiliates use this anonymous data and share it with third parties to improve the content and functionality of our websites, to better understand our customers and markets, and to improve our products and services.

  5. Cookies. A cookie is a small piece of information that is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer, and they cannot be used to discover the identity of a user. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not and whether you are required to accept the cookie to view certain content. EIS may use cookies to “persist” a user session — that is, to maintain connection with a user as he or she moves through an application or series of web pages. The purpose of cookies in this context is to remember user inputs. For example, a “shopping cart” application records purchases, up until the user reaches checkout. Personalization features also use cookies to identify groups of users and deliver appropriate content and services.

  6. Disclosure of Your Personal Data.  EIS may share some or all of the personal data collected through this website and SMS program with our affiliates, who use this data in accordance with this Privacy Policy. Both EIS and our affiliates may share personal data collected through its websites and SMS program with third-party vendors who act for or on behalf of EIS or our affiliates (for example, companies that provide support services to us, including data processing services, SMS platform providers, or that help us market our products and services). These companies may need information about you, to perform their functions. These companies are not authorized to use the information we share with them for any other purpose. In addition, there may be some other, limited circumstances in which EIS or our affiliates may share or transfer the personal data in our databases, for example, to comply with a legal requirement, for the administration of justice, to protect your vital interests, or in the event of a corporate sale, merger, reorganization, dissolution, or similar event. While no method of data transmission is guaranteed against unlawful third-party interception or other misuse, EIS uses commercially reasonable efforts to ensure protection of your data, including industry-standard encryption and offline security methods in our physical facilities.

  7. Children. EIS does not knowingly collect personal data from children under the age of thirteen. If you are under thirteen, please do not give us any personal data. If you have reason to believe that a child has provided personal data to EIS, please contact us, and we will try to delete that information from our databases.

  8. Link to Other Sites.  This Privacy Policy applies only to EIS’s websites and SMS program. EIS and our affiliates operate other websites for different purposes and in different countries where different laws may apply. If you visit an EIS website, please take a moment to review the privacy policy posted on that site to learn what personal data may be collected through that site and how it is processed. EIS’s websites and SMS messages contain hyperlinks to websites that are not operated by EIS or one of our affiliates. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. EIS does not control these websites and is not responsible for their data practices. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal data about yourself.

  9. Governing Law. This Privacy Policy and the SMS Terms and Conditions form part of our website and SMS program and shall be governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles.

  10. Questions About Our Privacy Policy. If you have any questions about this Privacy Policy or concerns about the way EIS processes your personal data, please contact us at Privacy@gotoeis.com or 440-918-0140.

SMS Terms and Conditions

  1. Program Description: By signing up for our SMS program, you agree to receive recurring automated text messages, including:

    • Promotional Messages: Offers, discounts, and marketing campaigns related to our products or services.

    • Transactional Messages: Order confirmations, service updates, appointment reminders, and other service-related notifications.

    • Conversational Messages: Responses to your inquiries or customer support interactions.

  2. Message Frequency Message: frequency varies based on your interaction with us. You may receive up to 4 promotional messages per month, transactional messages as needed (e.g., per order or appointment), and conversational messages based on your inquiries. Additional messages may be sent periodically based on your engagement with our program.

  3. Message and Data Rates Message: and data rates may apply, depending on your mobile carrier plan. You are responsible for any fees charged by your wireless carrier for sending or receiving SMS or MMS messages. Please consult your carrier for details.

  4. Support Instructions For assistance with our SMS program: Reply HELP to any message you receive from us or contact our customer support team at Privacy@gotoeis.com or 440-918-0140. Our support team is available to address any questions or concerns regarding the program.

  5. Opt-Out Instructions: You may opt out of our SMS program at any time. To unsubscribe, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message you receive from us. You will receive a confirmation message verifying of your opt-out selection, and you will no longer receive messages from our program. Note that opting out is specific to the phone number and campaign you are enrolled in. To rejoin, you must opt in again through our standard process.

  6. Consent and Auto dialer Disclosure: By opting in to our SMS program, you consent to receive text messages sent via an automatic telephone dialing system (auto dialer) or other computer-assisted technology, as applicable. Consent to receive these messages is not a condition of any purchase.

  7. MMS Disclosure: If your mobile device does not support MMS messaging, our program will send SMS terminating messages (TMs) instead. We are not responsible for any issues arising from your device’s inability to receive MMS messages.

  8. Disclaimer of Warranty: Our SMS program is offered on an "as-is" basis and may not be available in all areas at all times. We are not responsible for any interruptions caused by product, software, coverage, or other changes made by your wireless carrier or other third parties.

  9. Dispute Resolution: Any disputes arising from your participation in our SMS program will be resolved through binding, individual-only arbitration, as detailed in the Privacy Policy section below or our general Terms and Conditions, if applicable.

  10. Additional Terms: We reserve the right to modify these SMS Terms and Conditions at any time. If changes are made, we will notify you via text message or by updating this document. Continued participation in the program after such changes constitutes your acceptance of the revised terms.

Note: This SMS program is intended for U.S. residents only. If you are not a U.S. resident, please do not opt in to this program.

General Provisions

  1. Governing Law: This combined document is governed by the laws of the State of Ohio, without regard to its conflict of law principles.

  1. Dispute Resolution: Any disputes arising from this document, including the SMS Terms and Conditions or Privacy Policy, will be resolved through binding, individual-only arbitration under the rules of the American Arbitration Association. You waive the right to participate in class action lawsuit or class-wide arbitration.

  2. Contact Information: For further information or to make requests regarding your personal information or our SMS program, please contact us at Privacy@gotoeis.com or 440-918-0140.

Note: This document is intended for U.S. residents only. If you are not a U.S. resident, please do not opt in to the SMS program or provide personal information.